Items purchased before 11am are usually dispatched same day for next day delivery using either FedEx or Royal Mail. All items over the value of £20.00 are tracked and insured and will require a signature on receipt. Books and other lesser value items such as straps/strings will be dispatched through Royal Mail 1st or 2nd class so may take slightly longer. For deliveries to anywhere other than Mainland UK (including Scottish Highlands) please email for a delivery quotation. Although we endeavour to ensure that all items arrive on time, Musical Money Ltd can not be held responsible for delays that may be caused by independent delivery companies.